Can I return my purchase?
Yes, you can return your purchase as long as we are notified via email at firstname.lastname@example.org within 7 working days from shipped date. The item must be unworn, unwashed and with tag.
You will be refunded an online credit to your account equivalent to the purchase price of each returned item(s), valid for a month. Delivery fees, if any, will not be refunded.
Discounted items (items bought during sale/flash sale/using promo code) will not be eligible for returns of any sort.
Can I exchange my purchase?
Yes, you can request for an exchange of size/colour.
Exchanges will only be entertained if the item is still in stock. We will not reimburse any postage costs for the exchange. For local orders (within Singapore), we can arrange a courier to pick up the exchange item and pass you the new item with a top up fee depending on your location. For international orders (outside Singapore), you will have to mail the purchase to us via any mode of tracking delivery of your choice.
In the event that the item is no longer in stock, a refund in the form of credits equating to the value of the purchase will be credited to your account. The credits will be valid for one month from date of issue and there will strictly be no extension of validity period.
Please note that all exchanges are final, i.e. exchanged items cannot be further returned for credit notes or exchanged.
Discounted items (items bought during sale/flash sale/using promo code) will not be eligible for exchanges of any sort.